VŠTE:KDO Communication Skillls - Course Information
KDO Communication Skillls
Institute of Technology and Business in České Budějovicewinter 2020
- Extent and Intensity
- 0/2/0. 2 credit(s). Type of Completion: z (credit).
- Teacher(s)
- doc. Ing. Lenka Ližbetinová, PhD. (seminar tutor)
- Guaranteed by
- doc. Ing. Lenka Ližbetinová, PhD.
Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice - Timetable of Seminar Groups
- KDO/S01: Thu 9:40–11:10 B4, L. Ližbetinová
- Prerequisites
- FORMA ( P )
No specific prerequisites. - Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Building Management (programme VŠTE, ST)
- XBuilding Management (programme VŠTE, ST)
- Course objectives supported by learning outcomes
- The aim of the subject is familiarization with practical possibilities of solving interpersonal communication problems, verbal and non-verbal means with emphasis on model situations in which a worker in building industry can encounter. Another objective of the subject is the introduction to the theory of communication and its practical use, intentional regulation of one´s own communicative behaviour and behaviour of other participants of the communication process and mastering of assertive and tactic actions. After passing the subject successfully students are able to describe basic terms related to the field of interpersonal communication. Students know the main communication competences, they are able to interpret the ways of their use and to explain their importance for a successful performance of their profession.
- Learning outcomes
- Theoretical knowledge of communication techniques. Practical communication skills usable in construction. Ability to distinguish between assertive and non-assertive behavior and to apply it. Know how to improve your communication skills.
- Syllabus
- 1. Communication and communication processes.
- 2. Rhetoric, personal presentation.
- 3. Verbal communication, paralinguistic components of the communication and introduction to nonverbal communication.
- 4. The role of nonverbal communication and its relationship to verbal communication in construction.
- 5. Feedback in communication.
- Empathy, active listening.
- 7. Management interviews and principles of discussion.
- 8 Managerial Communication.
- 9. Communication in team.
- 10. The working meeting.
- 11. Assertiveness and characteristics of assertive behavior of construction worker.
- 12. Problems and their causes in the communication of workers in the construction industry. Disturbances in interpersonal communication, communication barriers, conflict management.
- 13. Negotiation and communication with the customer.
- Literature
- required literature
- SEEMANN, Peter. Komunikačné techniky. Žilina: EDIS – vydavatelství Žilinskej univerzity. 2018. ISBN 978-80-554-4507-9 .
- VYMĚTAL, Jan. Průvodce úspěšnou komunikací : efektivní komunikace v praxi. 1. vyd. Praha : Grada, 2008. 322 s. ISBN 978-80-247-2614-4
- The HANDBOOK of intercultural discourse and communication [online]. Malden, Mass.: Wiley-Blackwell, 2012. Blackwell handbooks in linguistics [cit. 2013-09-21]. Dostupné z: http://site.ebrary.com/lib/natl/Doc?id=10559405.
- ČERNÝ, Vojtěch. Řeč těla : [neverbální komunikace pro obchodníky i pro běžný život]. 2. vydání. Brno: Edika, 2012, 296 pp. ISBN 978-80-266-0124-1. info
- HÁJKOVÁ, Eva. Rétorika pro pedagogy. 1. vydání. Praha: Grada Publishing, a.s., 2011, 208 pp. ISBN 978-80-247-1990-0. info
- MIKULÁŠTÍK, Milan. Komunikační dovednosti v praxi. 2., dopl. a přeprac. vyd. Praha: Grada Publishing, a.s., 2010, 325 pp. ISBN 978-80-247-2339-6. info
- TAYLOR, Shirley. Umění komunikace : odhalte tajemství, která vám pomohou k lepší výkonnosti a uspokojivější budoucnosti. 1. vyd. Praha: Knižní klub, 2010, 179 pp. Available from: https://dx.doi.org/. info
- HAYES, Nicky. Základní sociální psychologie. 4. vyd. Praha: Portál, 2007, 166 pp. ISBN 978-80-7367-283-6. info
- VYBÍRAL, Zdeněk. Psychologie komunikace. 1. vydání. Praha: Portál, 2005, 319 pp. ISBN 80-7178-998-4. info
- ŠTĚPANÍK, Jaroslav. Umění jednat s lidmi. 1. vydání. Praha: Grada Publishing, a.s., 2005, 161 pp. ISBN 80-247-0844-2. info
- recommended literature
- TAKÁČOVÁ, Ľubica. Koučing bez kouča na každý deň. Life Up s.r.o.2015. ISBN 8588005891035.
- FIEDLER, Klaus T., 1971-. Socia lCommunication. edited by Klaus T. Fiedler. New York : PsychologyPress, 2007. x, 444 s. (Frontiersofsocial psychology). ISBN 978-1-84169-428-3.
- LAHNEROVÁ, D., Asertivita pro manažery: Jak využít pozitiva asertivní komunikace k dosažení svých cílů. 2. vyd. Praha: Grada. 2012. ISBN 80-247-4406-6.
- ČERNÝ, Vojtěch. Řeč těla : [neverbální komunikace pro obchodníky i pro běžný život]. 2. vydání. Brno: Edika, 2012, 296 pp. ISBN 978-80-266-0124-1. info
- ARMSTRONG, Michael. Jak se stát ještě lepším manažerem : kompletní soupis osvědčených technik a nezbytných dovedností. 6. vydání. Praha: Ekopress, 2006, 308 pp. ISBN 80-86929-00-0. info
- Forms of Teaching
- Seminar
Consultation - Teaching Methods
- Group Teaching - Cooperation
Brainstorming
Critical Thinking
Individual Work– Individual or Individualized Activity
Teaching Supported by Multimedia Technologies
koučing (in Czech)
týmové aktivity – případové studie, hraní rolí (in Czech)
- Student Workload
Activities Number of Hours of Study Workload Daily Study Combined Study Semester exam 6 Final test 20 Attendance on Seminars/Exercises/Tutorial/Excursion 26 Total: 52 0 - Assessment Methods and Assesment Rate
- Semester exam 30 %
Final test 70 % - Exam conditions
- For successful completion of the course it is necessary to achieve at least 70 % of the course and final test together under the conditions specified below. In the course test, students can get up to 30 points, i.e. 30 %. In the final test, students can get up to 70 points, i.e. 70 %. Grading for the course, i.e. points for the final test (70 - 0) + points for the course test (30 - 0): A 100 – 90, B 89.99 – 84, C 83.99 – 77, D 76.99 – 73, E 72.99 – 70, FX 69.99 – 30, F 29.99 – 0. Students in the full-time form of study are obliged to participate in 70 % of the lessons (except for lectures). If this condition is not fulfilled, the student will automatically get “F” grade.
70 % attendance at seminars and exercises is compulsory for daily students.
Course test:
Activity at seminars - 30 % (tj. 30 bodů)
Final test:
prezentation - 70 % (tj. 70 bodů)
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- The course is taught annually.
- Teacher's information
- Seminars will be realized via MS Teams in real time according to the relevant timetable.
Attendance in lessons is defined in a separate internal standard of ITB (Evidence of attendance of students at ITB). It is compulsory, except of the lectures, for full-time students to attend 70 % lesson of the subjet in a semester.
- Enrolment Statistics (winter 2020, recent)
- Permalink: https://is.vstecb.cz/course/vste/winter2020/KDO