VŠTE:KDO Communication Skillls - Course Information
KDO Communication Skillls
Institute of Technology and Business in České Budějovicesummer 2015
- Extent and Intensity
- 0/2. 2 credit(s). Type of Completion: z (credit).
- Teacher(s)
- doc. et doc. PaedDr. Mgr. Zdeněk Caha, Ph.D., MBA, MSc. (seminar tutor)
doc. Ing. Lenka Ližbetinová, PhD. (seminar tutor) - Guaranteed by
- doc. Ing. Lenka Ližbetinová, PhD.
Department of Tourism and Marketing – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Tourism and Marketing – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice - Timetable of Seminar Groups
- KDO/K9: Sat 28. 3. 8:00–9:30 A2, 9:40–11:10 A2, 11:25–12:55 A2, Sat 16. 5. 14:50–16:20 A2, 16:30–18:00 A2, L. Ližbetinová
KDO/S01: Tue 9:40–11:10 A3, L. Ližbetinová
KDO/S02: Tue 11:25–12:55 A7, L. Ližbetinová - Prerequisites
- MAX_KOMBINOVANYCH(40) && MAX_PREZENCNICH(70)
No specific prerequisites. - Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Building Management (programme VŠTE, ST)
- XBuilding Management (programme VŠTE, ST)
- Course objectives supported by learning outcomes
- The aim of the subject is familiarization with practical possibilities of solving interpersonal communication problems, verbal and non-verbal means with emphasis on model situations in which a worker in building industry can encounter. Another objective of the subject is the introduction to the theory of communication and its practical use, intentional regulation of one´s own communicative behaviour and behaviour of other participants of the communication process and mastering of assertive and tactic actions. After passing the subject successfully students are able to describe basic terms related to the field of interpersonal communication. Students know the main communication competences, they are able to interpret the ways of their use and to explain their importance for a successful performance of their profession.
- Syllabus
- 1. Communication and communication processes.
- 2. Rhetoric, personal presentation.
- 3. Verbal communication, paralinguistic components of the communication and introduction to nonverbal communication.
- 4. The role of nonverbal communication and its relationship to verbal communication in construction.
- 5. Feedback in communication.
- Empathy, active listening.
- 7. Management interviews and principles of discussion.
- 8 Managerial Communication.
- 9. Communication in team.
- 10. The working meeting.
- 11. Assertiveness and characteristics of assertive behavior of construction worker.
- 12. Problems and their causes in the communication of workers in the construction industry. Disturbances in interpersonal communication, communication barriers, conflict management.
- 13. Negotiation and communication with the customer.
- Literature
- required literature
- PAULÍK, K., Psychologické základy lidské komunikace, učební text Ostrava: Ostravská univerzita v Ostravě, 2007. [cit. 2013-09-21]. Dostupné z: http://projekty.fs.vsb.cz/415/psychologicke-zaklady-lidske-komunikace.pdf
- STELLNER, František. Komunikační dovednosti : studijní skripta. 1. vyd. České Budějovice: Vysoká škola technická a ekonomická v Českých Budějovicích, 2014, 159 pp. ISBN 978-80-7468-066-3. info
- DEVITO, Joseph A. Základy mezilidské komunikace. 6. vyd. Praha: Grada, 2008, 512 pp. ISBN 978-80-247-2018-0. info
- recommended literature
- The HANDBOOK of intercultural discourse and communication [online]. Malden, Mass.: Wiley-Blackwell, 2012. Blackwell handbooks in linguistics [cit. 2013-09-21]. Dostupné z: http://site.ebrary.com/lib/natl/Doc?id=10559405.
- Fiedler, Klaus T., 1971-. Social Communication. edited by Klaus T. Fiedler. New York : Psychology Press, 2007. x, 444 s. (Frontiers of social psychology). ISBN 978-1-84169-428-3.
- VYMĚTAL, Jan. Průvodce úspěšnou komunikací : efektivní komunikace v praxi. 1. vyd. Praha : Grada, 2008. 322 s. ISBN 978-80-247-2614-4
- ČERNÝ, Vojtěch. Řeč těla : [neverbální komunikace pro obchodníky i pro běžný život]. 2. vydání. Brno: Edika, 2012, 296 pp. ISBN 978-80-266-0124-1. info
- HÁJKOVÁ, Eva. Rétorika pro pedagogy. 1. vydání. Praha: Grada Publishing, a.s., 2011, 208 pp. ISBN 978-80-247-1990-0. info
- MIKULÁŠTÍK, Milan. Komunikační dovednosti v praxi. 2., dopl. a přeprac. vyd. Praha: Grada Publishing, a.s., 2010, 325 pp. ISBN 978-80-247-2339-6. info
- TAYLOR, Shirley. Umění komunikace : odhalte tajemství, která vám pomohou k lepší výkonnosti a uspokojivější budoucnosti. 1. vyd. Praha: Knižní klub, 2010, 179 pp. Available from: https://dx.doi.org/. info
- HAYES, Nicky. Základní sociální psychologie. 4. vyd. Praha: Portál, 2007, 166 pp. ISBN 978-80-7367-283-6. info
- ARMSTRONG, Michael. Jak se stát ještě lepším manažerem : kompletní soupis osvědčených technik a nezbytných dovedností. 6. vydání. Praha: Ekopress, 2006, 308 pp. ISBN 80-86929-00-0. info
- VYBÍRAL, Zdeněk. Psychologie komunikace. 1. vydání. Praha: Portál, 2005, 319 pp. ISBN 80-7178-998-4. info
- ŠTĚPANÍK, Jaroslav. Umění jednat s lidmi. 1. vydání. Praha: Grada Publishing, a.s., 2005, 161 pp. ISBN 80-247-0844-2. info
- Forms of Teaching
- Seminar
Tutorial - Teaching Methods
- Group Teaching - Competition
Group Teaching - Cooperation
Brainstorming
Critical Thinking
Individual Work– Individual or Individualized Activity
Teaching Supported by Multimedia Technologies
- Student Workload
Activities Number of Hours of Study Workload Daily Study Combined Study Preparation for Seminars, Exercises, Tutorial 8 24 Preparation for the Final Test 24 24 Preparation for a seminar work 20 20 Attendance on Seminars/Exercises/Tutorial/Excursion 26 10 Total: 78 78 - Assessment Methods and Assesment Rate
- Test – final 70 %
prezentace na zadané téma (in Czech) 30 %
Závěrečný test pro kombinovanou formu studia (in Czech) 100 % - Exam conditions
- Grading of the course:
First Test/Seminar Work/ … : maximum 30% (0-30 points), Final Test: maximum 70% (0-70 points). Successful graduates of the course have to get totally at least 70 points. NOTE: Activity on the ongoing tasks assigned by the teacher during the semester is mandatory. External form of study:
Test (100-0) points
- Obtaining credit 100 -70,
- The possibility of repeat test from 69.99 to 30,
- Failure to obtain credit from 29.99 to 0.
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- The course is taught annually.
- Enrolment Statistics (summer 2015, recent)
- Permalink: https://is.vstecb.cz/course/vste/summer2015/KDO