Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback ...

@article{48121,
   author = {Hollowell, Jane and Rowland, Zuzana and Klieštik, Tomáš and Klieštikova, Jana and Dengov, Victor},
   article_location = {New York City, USA},
   article_number = {1},
   keywords = {customer loyalty; feedback system; personal reputation; sharing economy},
   language = {eng},
   issn = {2329-4175},
   journal = {Journal of Self-Governance and Management Economics},
   title = {Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers},
   volume = {7},
   year = {2019}
}

TY  - JOUR
ID  - 48121
AU  - Hollowell, Jane - Rowland, Zuzana - Klieštik, Tomáš - Klieštikova, Jana - Dengov, Victor
PY  - 2019
TI  - Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers
JF  - Journal of Self-Governance and Management Economics
VL  - 7
IS  - 1
SP  - 13-18
EP  - 13-18
PB  - Addleton Academic Publishers
SN  - 23294175
KW  - customer loyalty
KW  - feedback system
KW  - personal reputation
KW  - sharing economy
N2  - Authors inspect the relevant literature on customer loyalty in the sharing economy platforms, providing both quantitative evidence on trends and numerous in-depth empirical examples.
ER  - 

HOLLOWELL, Jane, Zuzana ROWLAND, Tomáš KLIEŠTIK, Jana KLIEŠTIKOVA a Victor DENGOV. \textit{Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers}. \textit{Journal of Self-Governance and Management Economics}, New York City, USA: Addleton Academic Publishers, 2019, roč.~7, č.~1, s.~13-18. ISSN~2329-4175.