PCM Process management

Institute of Technology and Business in České Budějovice
summer 2014
Extent and Intensity
2/0. 4 credit(s). Type of Completion: zk (examination).
Guaranteed by
Ing. Radka Vaníčková, Ph.D., MBA
Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Prerequisites (in Czech)
OBOR(CAP)
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives supported by learning outcomes
Goal of the subject Process management is a provide students with information from the process management. Through the improvement business process, systems and instruments succesfull companies increase effectitivity, economy, competitiveness and life business standard.
Syllabus
  • 1. Business process – process management meaning, business performance 2. Creation and realization business strategy, critical succesfull factors 3. Reengineering 4. Implementation process management 5. Benchmarking, business process inovation, business company transformation 6. Constumer Relationship Management 7. Human factors in a process management 8. Teambuilding 9. Company culture 10. Communication and information technology in a process management 11. Category management 12. Brand management 13. Process management in the 21st century
Forms of Teaching
Lecture
Teaching Methods
Frontal Teaching
Brainstorming
Student Workload
ActivitiesNumber of Hours of Study Workload
Daily StudyCombined Study
Preparation for Lectures26 
Preparation for the Final Test52 
Attendance on Lectures26 
Total:1040
Assessment Methods and Assesment Rate
Test – final 100 %
Exam conditions
A 100 – 90, B 89,99 – 84, C 83,99 – 77, D 76,99 – 73, E 72,99 – 70, FX 69,99 – 30, F 29,99 - 0.
Language of instruction
Czech
The course is also listed under the following terms summer 2013, winter 2014, summer 2015, winter 2015, Summer 2016, summer 2017.
  • Enrolment Statistics (summer 2014, recent)
  • Permalink: https://is.vstecb.cz/course/vste/summer2014/PCM