SA_N_LGS Logistics of services

Institute of Technology and Business in České Budějovice
winter 2017
Extent and Intensity
2/2/0. 5 credit(s). Type of Completion: zk (examination).
Guaranteed by
doc. Ing. Ondrej Stopka, PhD.
Department of Transport and Logistics – Faculty of Technology – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Transport and Logistics – Faculty of Technology – Rector – Institute of Technology and Business in České Budějovice
Timetable of Seminar Groups
SA_N_LGS/P01: No timetable has been entered into IS.
SA_N_LGS/S01: No timetable has been entered into IS.
Prerequisites
FORMA ( P )
Basic knowledge of logistics and management is the prerequisite for enrollment of the course.
Course Enrolment Limitations
The course is offered to students of any study field.
The capacity limit for the course is 3 student(s).
Current registration and enrolment status: enrolled: 0/3, only registered: 0/3
Course objectives supported by learning outcomes
The aim of the course is to acquaint students with the issue of logistics of services in individual fields of the business. The graduate can describe and explain various forms of offered services as significant elements in the competitiveness of the enterprise and the national economy. The graduated also knows the meaning of the terms logistics object, freight villages and intermodal terminal. The graduate is capable to evaluate the quality of provided services and effectiveness of logistics services.
Syllabus
  • 1. Introduction
  • 2. The conception of services, specifics, classification of services and logistics processes
  • 3. Services in the internal market.
  • 4. Postal and telecommunication services.
  • 5. Educational, cultural and health services.
  • 6. Logistics services and logistics services providers.
  • 7. Transport and freight forwarding services.
  • 8. Storage and material handling.
  • 9. Packing, assembly services, completion and special logistics services.
  • 10. Financial services in the context of logistics.
  • 11. Logistics objects.
  • 12. Quality of provided services.
  • 13. Effectiveness of logistics services.
Literature
  • LAMBERT, Douglas M., James R. STOCK a Lisa M. ELLRAM. Fundamentals of Logistics. International edition editio. : McGraw-Hill Publishing Co., 1998. 626 s. ISBN 978-0-07-115752-0.
  • BLECKER, T., W. KERSTEN a C. HERSTATT. Key Factors for Successful Logistics: Services, Transportation Concepts, IT and Management Tools. : Erich Schmidt Verlag GmbH & Co KG, 2007. 308 s. svazek 5. ISBN 978-3-503-10600-4.
  • GHIANI, G. et al. Introduction to Logistics Systems Management. 2nd. : Wiley, 2013. 478 s. ISBN 978-1-119-94338-9.
  • PRICE, P.M. a N.J. HARRISON. Looking at Logistics: A Practical Introduction to Logistics, Customer Service, and Supply Chain Management. : Access Education, 2013. 218 s. ISBN 978-1-934231-05-0.
  • SOUTHERN, R. Neil. Transportation and Logistics Basics. ilustrované vydání. Northwestern University: Continental Traffic Publishing Company, 1997. 375 s. A Handbook for Transportation and Logistics Professionals and Students. ISBN 978-0-9655014-0-8.
  • LAMBERT, Douglas M. Supply Chain Management: Processes, Partnerships, Performance. 2nd edition. : Supply Chain Management Institute, 2005. 344 s. ISBN 978-0-9759949-1-7.
  • LAMBERT, Douglas M, James R STOCK a Lisa M ELLRAM. Logistika. In Praxe manažera. Vyd. 2. Brno: CP Books, 2005. 589 s. Praxe manažera. ISBN 80-251-0504-0.
  • CHRISTOPHER, M. Logistics and Supply Chain Management. 4th Edition. : FT Press, 2011. 288 s. Financial Times Series. ISBN 978-0-273-73112-2.
Forms of Teaching
Lecture
Seminar
Tutorial
Consultation
Teaching Methods
Frontal Teaching
Group Teaching - Cooperation
Brainstorming
Critical Thinking
Individual Work– Individual or Individualized Activity
E-learning
Student Workload
ActivitiesNumber of Hours of Study Workload
Daily StudyCombined Study
Preparation for the Mid-term Test1020
Preparation for Lectures1030
Preparation for Seminars, Exercises, Tutorial10 
Preparation for the Final Test2026
Attendance on Lectures2626
Attendance on Seminars/Exercises/Tutorial/Excursion26 
Total:102102
Assessment Methods and Assesment Rate
Exam – written 70 %
Presentation 10 %
Seminary Work 20 %
Exam conditions
Grading of the course: Delivery and presentation of the semester work + a comprehensive assessment of the student´s activity: maximum 30% (0-30 points), Final Test: maximum 70% (0-70 points). Successful graduates of the course have to get totally at least 70 points: A 100 – 90, B 89,99 – 84, C 83,99 – 77, D 76,99 – 73, E 72,99 – 70, FX 69,99 – 30, F 29,99 - 0.
Language of instruction
English
Teacher's information
https://is.vstecb.cz/auth/el/5610/projektclill/L_LSR/index.qwarp
The course is also listed under the following terms winter 2020, winter 2023, winter 2024.
  • Enrolment Statistics (winter 2017, recent)
  • Permalink: https://is.vstecb.cz/course/vste/winter2017/SA_N_LGS