NE_KRM Krizový management pro magisterské studium

Institute of Technology and Business in České Budějovice
winter 2024
Extent and Intensity
2/2/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Peter Gallo, CSc. (seminar tutor)
Ing. Daniel Chamrada (seminar tutor)
Ekaterina Chytilová, Ph.D. (seminar tutor)
Guaranteed by
doc. Ing. Peter Gallo, CSc.
Department of Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives supported by learning outcomes
The course deals with the definition of enterprise risks and their elimination. It also evaluates the emergence of enterprise crises with respect to its life cycle and subsequently with respect to the development of the national economy.
Learning outcomes
After successfully completing the course, the student:
knows the essence of crisis management,
can define a crisis situation in the company,
can analyze internal and external crisis factors,
understands the function of crisis management in the company,
analyzes crisis risks in the company,
knows the principles of crisis planning,
can prepare a business crisis plan,
knows the functions of a crisis manager,
understands the strategy of the crisis manager,
knows the ethical principles of action and behavior in crisis situations,
learn the general principles of crisis communication,
knows the principles of risk signaling, prediction and monitoring,
knows the basic legislation in the field of crisis management in the Czech Republic,
can process a crisis scenario for the company,
can prepare a business crisis plan,
can prepare a set of measures to eliminate risks in the company.
Syllabus
  • Lectures:
  • 1. Historical connections and the present of crisis management (risk management).
  • 2. Crisis situation and its development within the life cycle of the company.
  • 3. Business as an open system, internal and external causes of business crises, extraordinary events, catastrophic conditions, their probability and frequency.
  • 4. Crisis management in the company, its role and activities of crisis management, crisis management.
  • 5. Analysis of business risks, probability of their occurrence, significance in terms of impact of risks on business results, human factor failure, system risk, risk of external events.
  • 6. Crisis planning in the company, the importance and role of crisis planning in the company, strategic and crisis planning, stages of crisis planning, crisis scenario.
  • 7. Crisis plan, its structure, goals and content, processing procedure, implementation, partial crisis plans.
  • 8. Crisis manager, innate and acquired characteristics, preparation for solving a crisis situation, roles and tasks of a crisis manager in a crisis team.
  • 9. Strategy of crisis management in the company (SKM), specific activities, specific measures (removing the focus of the crisis, averting the crisis, managing the crisis), SKM as part of the overall strategy, Pareto diagram and the ABC method.
  • 10. Corporate culture, ethical principles of action and behavior of a crisis manager in crisis situations, socially responsible behavior.
  • 11. Communication and forms of decision-making in crisis situations, internal and external crisis communication, crisis communication planning, crisis manual.
  • 12. Preventive and control activities in the field of crisis management.
  • 13. Crisis management and public administration of the Czech Republic, legislation, crisis management bodies, other bodies with territorial jurisdiction, executive elements in crisis management, crisis management in the field of education.
  • Seminars:
  • 1. Indication of examples of corporate crisis situations using websites or other means of communication.
  • 2. The emergence of a crisis situation in the context of the company's life cycle.
  • 3. Analysis of the company in terms of internal and external causes of the crisis.
  • 4. Establishment of a crisis staff for a selected organization, enterprise.
  • 5. Elaboration of a risk analysis in the VŠTE facility according to a model methodological procedure.
  • 6. Processing of the crisis scenario according to model processing.
  • 7. Elaboration of a crisis plan according to model processing.
  • 8. Preparation of the manager for solving a crisis situation.
  • 9. The use of the Pareto diagram in the work of crisis management.
  • 10. Application of the ethical principles of the crisis manager's actions to his professional and moral profile.
  • 11. Processing of selected documents in the field of crisis communication according to sample processing.
  • 12. Elaboration of a set of measures in the area of the acute stage of the crisis in the company.
  • 13. Presentation of the procedure for establishing a crisis staff at the level of the region or municipality.
Literature
    required literature
  • KOVOOR-MISRA, S., 2019. Crisis Management: Resilience and Change. [s. l.]: SAGE Publications. ISBN 978-15-063-2868-3.
  • HOLLA, K., J. RISTVEJ a M. TITKO, 2018. Crisis Management: Theory and Practice. [s. l.]: BoD – Books od Demand. ISBN 978-1-78923-234-9.
  • KARÁSEK, P., 2017. Léčení firem v krizi: Krizové řízení z pohledu manažera, který vedl záchranu značky Tatra. Praha: Grada. ISBN 978-80- 271-0681-3.
  • PHELPS, R., 2018. Crisis Management: How to develop a powerful program. CA: Chandi Media. ISBN 978-09-831-1435-2.
  • DIONNE, G., 2019. Corporate risk management: Theories and applications. [s. l.]: John Wiley & Sons. ISBN 978-11-195-8312-7.
  • TOMANDI, J., 2020. Krizová komunikace: Principy – zkušenosti – postupy. Brno: Masarykova univerzita. ISBN 978-80-210-9638-7.
    recommended literature
  • CHAPELLE, A., 2019. Operational Risk Management: Best Practices in the Financial Services Industry. [s. l.]: John Wiley & Sons. ISBN 978-11-195- 4904-8.
  • FÖRSTER, A. a P. KREUZ, 2021. Krize jako příležitost: 28 strategií pro využití každé krize. Praha: Grada. ISBN 978-80-271-3153-2.
  • FOTR, J., E. VACÍK, I. SOUČEK, M. ŠPAČEK a S. HÁJEK, 2020. Tvorba strategie a strategické plánování: Teorie a praxe. 2. aktual. a dopl. vyd. Praha: Grada. ISBN 978-80-271-1632-4.
Forms of Teaching
Lecture
Seminar
Teaching Methods
Frontal Teaching
Brainstorming
Critical Thinking
Individual Work– Individual or Individualized Activity
Student Workload
ActivitiesNumber of Hours of Study Workload
Daily StudyCombined Study
Preparation for the Mid-term Test3661
Preparation for Seminars, Exercises, Tutorial78
Preparation for the Final Test3444
Final test11
Attendance on Lectures26 
Attendance on Seminars/Exercises/Tutorial/Excursion2616
Total:130130
Assessment Methods and Assesment Rate
Test – mid-term 30 %
Test – final 70 %
Exam conditions
In order to successfully complete the subject, it is necessary to achieve a total of at least 70% in the interim and final assessment under the conditions set out below. 30 points, i.e. 30%, can be obtained in the continuous assessment. A total of 70 points, i.e. 70%, can be obtained in the final assessment. Overall classification of the subject, i.e. points for final assessment (70 - 0) + points from ~interim assessment (30 - 0): A 100 – 90, B 89.99 – 84, C 83.99 – 77, D 76.99 – 73, E 72.99 – 70, FX 69.99 – 30, F 29.99 – 0. A full-time student is obliged to meet the mandatory 70% attendance at contact classes, i.e. everything except lectures. If attendance is not met, the student will automatically be graded "-".
Language of instruction
Czech
The course is also listed under the following terms winter 2023.
  • Enrolment Statistics (winter 2024, recent)
  • Permalink: https://is.vstecb.cz/course/vste/winter2024/NE_KRM