J 2024

The role of supplier-customer relationships in the value chain in times of crisis

CHYTILOVÁ, Ekaterina, Jarmila STRAKOVÁ and Milan TALÍŘ

Basic information

Original name

The role of supplier-customer relationships in the value chain in times of crisis

Name in Czech

Role dodavatelsko-odběratelských vztahů v hodnotovém řetězci v době krize

Authors

CHYTILOVÁ, Ekaterina (203 Czech Republic, guarantor, belonging to the institution), Jarmila STRAKOVÁ (203 Czech Republic, belonging to the institution) and Milan TALÍŘ (203 Czech Republic)

Edition

Entrepreneurship and Sustainability Issues, Vilnius, Entrepreneurship and Sustainability Center (ESC), 2024, 2345-0282

Other information

Language

English

Type of outcome

Article in a journal

Field of Study

50204 Business and management

Country of publisher

Lithuania

Confidentiality degree

is not subject to a state or trade secret

References:

Impact factor

Impact factor: 1.700 in 2022

Organization unit

Institute of Technology and Business in České Budějovice

UT WoS

001322521700010

Keywords (in Czech)

dodavatelský řetězec; hodnotové řízení; krizové řízení

Keywords in English

supply chain; value management; crisis management

Tags

Changed: 18/12/2024 13:06, Ing. Barbora Langšádlová

Abstract

V originále

The main aim of this article is to identify the evolution of the importance of supplier-customer relations in the period of crisis and the factors influencing the change of this importance. The research question was answered by testing a total of 6 hypotheses, which focused on comparing the degree of influence of factors such as firm size, industry, and profitability on the growth in the importance of supplier-customer relationships in the COVID-19 period. Boxplot and histogram were used to ensure the normality of data. The results suggest that the significance of supplier-customer relationships increased during the crisis period (COVID-19). The firm's profitability influences the growth in the importance of supplier-customer relationships before the pandemic, industry (the growth in importance is more pronounced in industrial firms) and overall sector (the growth in importance is stronger in the secondary sector than in the tertiary sector). In contrast, the association between firm size and the growth in the importance of supplier-customer relationships is not confirmed. Limitations of the study: the research results apply only to enterprises in the Czech Republic, and it is of a short-term focus (i.e., it cannot be said with certainty whether the increase in the importance of supplier-customer relationships is permanent or a short-term fluctuation). Thus, the results of the impact of individual factors may vary over longer time horizons.

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