D 2021

Analysis of selected characteristics of e-consumer behavior of Slovaks during the first wave of the Covid-19 pandemic

POLLÁK, František, Peter DORČÁK, Peter MARKOVIČ, Róbert VILÁGI, Michal KONEČNÝ et. al.

Základní údaje

Originální název

Analysis of selected characteristics of e-consumer behavior of Slovaks during the first wave of the Covid-19 pandemic

Autoři

POLLÁK, František (garant), Peter DORČÁK, Peter MARKOVIČ, Róbert VILÁGI a Michal KONEČNÝ (703 Slovensko, domácí)

Vydání

1. vyd. Linec, Rakousko, IDIMT-2021 - Pandemics: Impacts, Strategies and Responses (29th Interdisciplinary Information Management Talks - Pandemics: Impacts, Strategies and Responses, 29th Interdisciplinary Information Management Talks, Sept. 1–3, 2021, Kutná Hora, Czech Republic), od s. 299-306, 495 s. 2021

Nakladatel

Johannes Kepler Universitat Linz

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

50204 Business and management

Stát vydavatele

Rakousko

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

elektronická verze "online"

Odkazy

URL

Kód RIV

RIV/75081431:_____/21:00002142

Organizační jednotka

Vysoká škola technická a ekonomická v Českých Budějovicích

ISBN

978-3-99113-261-5

Klíčová slova anglicky

COVID-19; E-commerce; Pandemic; Slovakia; Smart supply chain; Social networks

Štítky

NE_STM, RIV21, SCOPUS
Změněno: 10. 9. 2021 09:45, Mgr. Nikola Petříková

Anotace

V originále

The issue of the impact of the pandemic on the economy is still relevant, especially in time after the peak of its second wave. Entities on both the supply and demand sides of the market had to adapt to highly non-standard market conditions in a relatively short time. Closing the economy, combined with social distancing, was supposed to slow the spread of the pandemic. The question of how successful this effort has been can only be answered over time. In any case, the consequences of a lockdown in the form of changes in common patterns of behavior can be monitored almost immediately. The aim of the presented study is to examine selected characteristics of consumer behavior of Slovaks during a pandemic compared to the reference pre-pandemic period. During the first lockdown in 2020, the B2C interactions of the five largest Slovak e-shops and their customers in the environment of the social network Facebook were monitored on a daily basis. The results suggest that customer interactions have shifted over time during the current day, while the interactions of content producers have remained unchanged. In order to remain effective in spending resources on promotion, companies will need to better reflect changes in customer behavior patterns in the future. At the same time, it is necessary to monitor how the identified trends will create new standards.
Zobrazeno: 22. 12. 2024 21:57