STRAKOVÁ, Jarmila, Jan VÁCHAL, František POLLÁK, Milan TALÍŘ and Jaroslav KOLLMANN. Sustainable Development Economics of Enterprises in the Services Sector Based on Effective Management of Value Streams. Sustainability. Basilej, Švýcarsko: MDPI, 2021, 13/2020, No 16, p. nestránkováno, 15 pp. ISSN 2071-1050.
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Basic information
Original name Sustainable Development Economics of Enterprises in the Services Sector Based on Effective Management of Value Streams
Authors STRAKOVÁ, Jarmila (203 Czech Republic, guarantor, belonging to the institution), Jan VÁCHAL (203 Czech Republic, belonging to the institution), František POLLÁK (703 Slovakia, belonging to the institution), Milan TALÍŘ (203 Czech Republic, belonging to the institution) and Jaroslav KOLLMANN (203 Czech Republic, belonging to the institution).
Edition Sustainability, Basilej, Švýcarsko, MDPI, 2021, 2071-1050.
Other information
Original language English
Type of outcome Article in a journal
Field of Study 50204 Business and management
Country of publisher Switzerland
Confidentiality degree is not subject to a state or trade secret
WWW URL
RIV identification code RIV/75081431:_____/21:00002140
Organization unit Institute of Technology and Business in České Budějovice
Keywords in English Added value; Sustainability; Value for customer; Value stream models; Value-creating processes
Tags RIV21, SCOPUS, STM_a
Changed by Changed by: Mgr. Nikola Petříková, učo 28324. Changed: 9/9/2021 12:35.
Abstract
The world’s economy has been significantly affected by the ongoing pandemic crisis. Its logical reflection is a deteriorating condition of national and regional economies and their vehicles—enterprises. Negative effects of the crisis have influenced both the manufacturing sector and the services sector, where some segments have been hit fatally. In the corporate sphere in general, including in the services sector, there has been a growing need to change the approach to corporate strategy. The strategy should be generated based on management of value-creating processes with the objective to maximize satisfaction of customers while minimizing costs. This is also the topic of this paper. A representative sample of small and medium enterprises from the services sector have been surveyed about their size, using mathematical statistics and models that have been proposed to maximize profit probability. The objective was to propose models that maximize probability of profit and, at the same time, minimize costs for each combination of value chain activities (input logistics, provision of services, output logistics, marketing and sale, servicing, and other accompanying activities, purchasing material management, science-technical development, human resources management and company infrastructure). The main outcome of this paper is the fact that we have been able to prove the functionality of the tested model, which has demonstrated the growing importance of value stream management in relation to the size of enterprises. Such a universal and structured model provides a practical tool for the definition of economic-financial, investment and personnel policies in enterprises.
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