J 2021

Sustainable Development Economics of Enterprises in the Services Sector Based on Effective Management of Value Streams

STRAKOVÁ, Jarmila, Jan VÁCHAL, František POLLÁK, Milan TALÍŘ, Jaroslav KOLLMANN et. al.

Základní údaje

Originální název

Sustainable Development Economics of Enterprises in the Services Sector Based on Effective Management of Value Streams

Autoři

STRAKOVÁ, Jarmila (203 Česká republika, garant, domácí), Jan VÁCHAL (203 Česká republika, domácí), František POLLÁK (703 Slovensko, domácí), Milan TALÍŘ (203 Česká republika, domácí) a Jaroslav KOLLMANN (203 Česká republika, domácí)

Vydání

Sustainability, Basilej, Švýcarsko, MDPI, 2021, 2071-1050

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50204 Business and management

Stát vydavatele

Švýcarsko

Utajení

není předmětem státního či obchodního tajemství

Odkazy

Kód RIV

RIV/75081431:_____/21:00002140

Organizační jednotka

Vysoká škola technická a ekonomická v Českých Budějovicích

Klíčová slova anglicky

Added value; Sustainability; Value for customer; Value stream models; Value-creating processes

Štítky

Změněno: 9. 9. 2021 12:35, Mgr. Nikola Petříková

Anotace

V originále

The world’s economy has been significantly affected by the ongoing pandemic crisis. Its logical reflection is a deteriorating condition of national and regional economies and their vehicles—enterprises. Negative effects of the crisis have influenced both the manufacturing sector and the services sector, where some segments have been hit fatally. In the corporate sphere in general, including in the services sector, there has been a growing need to change the approach to corporate strategy. The strategy should be generated based on management of value-creating processes with the objective to maximize satisfaction of customers while minimizing costs. This is also the topic of this paper. A representative sample of small and medium enterprises from the services sector have been surveyed about their size, using mathematical statistics and models that have been proposed to maximize profit probability. The objective was to propose models that maximize probability of profit and, at the same time, minimize costs for each combination of value chain activities (input logistics, provision of services, output logistics, marketing and sale, servicing, and other accompanying activities, purchasing material management, science-technical development, human resources management and company infrastructure). The main outcome of this paper is the fact that we have been able to prove the functionality of the tested model, which has demonstrated the growing importance of value stream management in relation to the size of enterprises. Such a universal and structured model provides a practical tool for the definition of economic-financial, investment and personnel policies in enterprises.

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