HOLLOWELL, Jane, Zuzana ROWLAND, Tomáš KLIEŠTIK, Jana KLIEŠTIKOVA and Victor DENGOV. Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers. Journal of Self-Governance and Management Economics. New York City, USA: Addleton Academic Publishers, 2019, vol. 7, No 1, p. 13-18. ISSN 2329-4175. |
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@article{48121, author = {Hollowell, Jane and Rowland, Zuzana and Klieštik, Tomáš and Klieštikova, Jana and Dengov, Victor}, article_location = {New York City, USA}, article_number = {1}, keywords = {customer loyalty; feedback system; personal reputation; sharing economy}, language = {eng}, issn = {2329-4175}, journal = {Journal of Self-Governance and Management Economics}, title = {Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers}, volume = {7}, year = {2019} }
TY - JOUR ID - 48121 AU - Hollowell, Jane - Rowland, Zuzana - Klieštik, Tomáš - Klieštikova, Jana - Dengov, Victor PY - 2019 TI - Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers JF - Journal of Self-Governance and Management Economics VL - 7 IS - 1 SP - 13-18 EP - 13-18 PB - Addleton Academic Publishers SN - 23294175 KW - customer loyalty KW - feedback system KW - personal reputation KW - sharing economy N2 - Authors inspect the relevant literature on customer loyalty in the sharing economy platforms, providing both quantitative evidence on trends and numerous in-depth empirical examples. ER -
HOLLOWELL, Jane, Zuzana ROWLAND, Tomáš KLIEŠTIK, Jana KLIEŠTIKOVA and Victor DENGOV. Customer loyalty in the sharing economy platforms: How digital personal reputation and feedback systems facilitate interaction and trust between strangers. \textit{Journal of Self-Governance and Management Economics}. New York City, USA: Addleton Academic Publishers, 2019, vol.~7, No~1, p.~13-18. ISSN~2329-4175.
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