GAŠPARÍK, Jozef, Ondrej STOPKA and Lubomír PEČENÝ. Quality evaluation in regional passenger rail transport. Nase More. Dubrovnik: University of Dubrovnik, 2015, vol. 62, Special issue, p. 114-118. ISSN 0469-6255. Available from: https://dx.doi.org/10.17818/NM/2015/SI5. |
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@article{30402, author = {Gašparík, Jozef and Stopka, Ondrej and Pečený, Lubomír}, article_location = {Dubrovnik}, article_number = {Special issue}, doi = {http://dx.doi.org/10.17818/NM/2015/SI5}, keywords = {Carrier; Customer; Integrated transport systems; Quality evaluation; Quality standards; Regional passenger rail transport; Services quality}, language = {eng}, issn = {0469-6255}, journal = {Nase More}, title = {Quality evaluation in regional passenger rail transport}, volume = {vol. 62}, year = {2015} }
TY - JOUR ID - 30402 AU - Gašparík, Jozef - Stopka, Ondrej - Pečený, Lubomír PY - 2015 TI - Quality evaluation in regional passenger rail transport JF - Nase More VL - vol. 62 IS - Special issue SP - 114-118 EP - 114-118 PB - University of Dubrovnik SN - 04696255 KW - Carrier KW - Customer KW - Integrated transport systems KW - Quality evaluation KW - Quality standards KW - Regional passenger rail transport KW - Services quality N2 - The article presents themethodology proposalof comprehensive evaluation of the providedservices quality inregional passenger rail transport. The proposed methodology of the quality evaluation can be used for comparing the integrated transport systems by the quality level. It can be utilized as an evaluation of the provided services in the relationship with the submitter and the supplier as well. The methodologyproposal fully accept the transport policy of the EU, specifically the White Paper 2011–The Roadmap to a Single European Transportation Area-Towards a competitive and resourceful efficient transport system, that are also included in the quality norms and transportation operational programme in Horizon 2020. ER -
GAŠPARÍK, Jozef, Ondrej STOPKA and Lubomír PEČENÝ. Quality evaluation in regional passenger rail transport. \textit{Nase More}. Dubrovnik: University of Dubrovnik, 2015, vol. 62, Special issue, p.~114-118. ISSN~0469-6255. Available from: https://dx.doi.org/10.17818/NM/2015/SI5.
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