VŠTE:RLZ_KDO Communication Skillls - Course Information
RLZ_KDO Communication Skillls
Institute of Technology and Business in České Budějovicesummer 2021
- Extent and Intensity
- 0/2/0. 2 credit(s). Type of Completion: z (credit).
- Teacher(s)
- Mgr. Michal Trčka, Ph.D. (seminar tutor)
- Guaranteed by
- doc. Ing. Lenka Ližbetinová, PhD.
Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice - Timetable of Seminar Groups
- RLZ_KDO/Z1: Sat 6. 3. 13:05–14:35 B1, 14:50–16:20 B1, Sun 11. 4. 11:25–12:55 B1, 13:05–14:35 B1, M. Trčka
RLZ_KDO/S10: Wed 11:25–12:55 N010, M. Trčka
RLZ_KDO/S12: Wed 18:10–19:40 B5, M. Trčka
RLZ_KDO/S13: Wed 9:40–11:10 N010, M. Trčka - Prerequisites
- Are not required.
- Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Human Resource Management (programme VŠTE, RLZ) (2)
- Course objectives supported by learning outcomes
- The aim of the subject is familiarization with practical possibilities of solving interpersonal communication problems, verbal and non-verbal means with emphasis on model situations in which a worker in building industry can encounter. Another objective of the subject is the introduction to the theory of communication and its practical use, intentional regulation of one´s own communicative behaviour and behaviour of other participants of the communication process and mastering of assertive and tactic actions. Successful graduates of the course: describe basic terms related to the field of interpersonal communication; know the main communication competences; interpret the ways of their use and to explain their importance for a successful performance of their profession.
- Learning outcomes
- Theoretical knowledge of communication techniques. Practical communication skills usable in construction. Ability to distinguish between assertive and non-assertive behaviour and to apply it. Know how to improve your communication skills.
- Syllabus
- 1. Communication and communication processes.
- 2. Rhetoric, personal presentation.
- 3. Verbal communication, paralinguistic components of the communication and introduction to nonverbal communication.
- 4. The role of nonverbal communication and its relationship to verbal communication in construction.
- 5. Feedback in communication.
- 6. Empathy, active listening.
- 7. Management interviews and principles of discussion.
- 8. Managerial Communication.
- 9. Communication in team.
- 10. The working meeting.
- 11. Assertiveness and characteristics of assertive behaviour of construction worker.
- 12. Problems and their causes in the communication of workers in the construction industry. Disturbances in interpersonal communication, communication barriers, conflict management.
- 13. Negotiation and communication with the customer.
- Literature
- required literature
- SZARKOVÁ, M., 2018. Komunikácia v manažmente. Alphen aan den Rijn: Wolters Kluwer. ISBN 9788075981844.
- SEEMANN, P., 2018. Komunikačné techniky. Žilina: EDIS – vydavatelství Žilinskej univerzity. ISBN 978-80-554-4507-9
- VETRÁKOVÁ, M. a J. KLINCKOVÁ, 2013. Efektívna komunikácia - predpoklad úspešnosti manažéra. Banská Bystrica: Univerzita Mateja Bela. ISBN 978-8055706023.
- STELLNER, František. Komunikační dovednosti : studijní skripta. 1. vyd. České Budějovice: Vysoká škola technická a ekonomická v Českých Budějovicích, 2014, 159 pp. ISBN 978-80-7468-066-3. info
- DEVITO, Joseph A. Základy mezilidské komunikace. 6. vyd. Praha: Grada, 2008, 512 pp. ISBN 978-80-247-2018-0. info
- recommended literature
- TAKÁČOVÁ, Ľ., 2015. Koučing bez kouča na každý deň. Bratislava: Life Up. ISBN 8588005891035.
- FIEDLER, K. T., 2007. Social Communication. Abingdon: Taylor & Francis. ISBN 978-1-84169-428-3.
- LAHNEROVÁ, D., 2012. Asertivita pro manažery: Jak využít pozitiva asertivní komunikace k dosažení svých cílů. 2. vyd. Praha: Grada. ISBN 80-247-4406-6.
- ČERNÝ, Vojtěch. Řeč těla : [neverbální komunikace pro obchodníky i pro běžný život]. 2. vydání. Brno: Edika, 2012, 296 pp. ISBN 978-80-266-0124-1. info
- ARMSTRONG, Michael. Jak se stát ještě lepším manažerem : kompletní soupis osvědčených technik a nezbytných dovedností. 6. vydání. Praha: Ekopress, 2006, 308 pp. ISBN 80-86929-00-0. info
- Forms of Teaching
- Seminar
Tutorial - Teaching Methods
- Frontal Teaching
Group Teaching - Cooperation
Project Teaching
Brainstorming
Critical Thinking
Individual Work– Individual or Individualized Activity
Teaching Supported by Multimedia Technologies
- Student Workload
Activities Number of Hours of Study Workload Daily Study Combined Study Activity at seminars (partial tasks) 2 2 Preparation for Seminars, Exercises, Tutorial 12 30 Preparation for the Final Test 10 10 Attendance on Seminars/Exercises/Tutorial/Excursion 26 8 Final test 2 2 Total: 52 52 - Assessment Methods and Assesment Rate
- Activity at seminars (partial tasks) 30 %
online final test in IS 70 % - Exam conditions
- Mid-term grading:
activity at seminars (partial tasks) – 30 points (30 %)
Final grading:
final test – 70 points (70 %)
Successful graduates of the course have to get totally at least 70 points under following conditions: Mid-term grading: maximum 30% (0-30 points). Final grading: maximum 70% (0-70 points).
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- The course is taught annually.
- Teacher's information
- The seminars will take place through MS Teams in real time according to a set timetable and will be supplemented by pre-recorded videos stored in the IS in the folder "Work with study materials" in these terms - 3.3., 24.3., 14.4. Attendance at seminars will be monitored. The tutorials will take place through MS Teams in real time according to a set timetable and will be supplemented by pre-recorded videos stored in the IS in the folder "Work with study materials".
- Enrolment Statistics (summer 2021, recent)
- Permalink: https://is.vstecb.cz/course/vste/summer2021/RLZ_KDO