BUILDING MANAGEMENT Building Management • Supervision of hard and soft services of a built structure •Making sure that security, health and safety and maintenance are on a satisfactory level Soft and Hard Services • Soft services include cleaning, landscaping, security and human-sourced services • Hard services relate to physical, structural services such as fire alarm systems, lifts Residential Building Management Building manager supervises: • A team of porters / security officers • Cleaners • Electrical and mechanical contractors • A team of administrative staff Commercial Building Management • Buildings consist of commercial units or offices • Tenants: companies • Building manager involved in the sales aspect, he / she ensures that the office space is let at all times Leaseholders •Flat occupiers can be occupiers and investors too • Responsibility for the apartment maintenance • Payment of an annual service charge Freehodlers • Possession over the freehold of the development (i.e. communal areas, its land site) • Freeholder is the developer Sources http://en.wikipedia.org/wiki/Building_managem ent, 24/6/11