RLZ_KDO Communication Skillls

Institute of Technology and Business in České Budějovice
SUMMER 2023
Extent and Intensity
0/2/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Štěpánka Jenešová (seminar tutor)
Ing. Iva Klementová, Ph.D. (seminar tutor)
Guaranteed by
Ing. Iva Klementová, Ph.D.
Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Timetable of Seminar Groups
RLZ_KDO/Z3: Sat 25. 3. 11:25–12:55 B2, 13:05–14:35 B2, Sun 23. 4. 13:05–14:35 B2, 14:50–16:20 B2, Š. Jenešová, I. Klementová
RLZ_KDO/S01: Thu 16:30–18:00 N011, Š. Jenešová, I. Klementová
RLZ_KDO/S02: Thu 8:00–9:30 N107, Š. Jenešová, I. Klementová
Prerequisites
Are not required.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives supported by learning outcomes
The aim of the course is to get acquainted with the practical possibilities of solving the problem of interpersonal communication, verbal and nonverbal means with an emphasis on the practice of presentation skills. At the same time, the aim of the course is also to get acquainted with the theory of communication and its practical application, conscious regulation of one's own communication behavior and the behavior of other participants in communication and mastering assertive and tactical behavior.
Learning outcomes
-use and understand the basic concepts related to the field of interpersonal communication,
-knows the nature and method of using basic communication skills,
-understands and can explain the interrelationships and use of communication skills,
-applicates the acquired knowledge in practice for the successful performance of his profession,
-is capable of reflection and self-reflection of the use of acquired competencies in practice.
Syllabus
  • 1. Communication and communication process.
  • 2. Rhetoric, personal presentation.
  • 3. Verbal communication, paralinguistic components of communication.
  • 4. Non-verbal communication and its relation to the verbal component of communication.
  • 5. Non-verbal communication and its use in practice.
  • 6. Feedback in communication.
  • 7. Empathy, active listening.
  • 8. Coaching and its use in human resource management.
  • 9. Conducting interviews, workshops.
  • 10. Managerial communication, and team communication.
  • 11. Assertiveness and features of assertive behavior.
  • 12. Problems in communication and their causes, conflict resolution.
  • 13. Self-reflection in communication.
Literature
    required literature
  • VETRÁKOVÁ, M. a J. KLINCKOVÁ, 2013. Efektívna komunikácia - predpoklad úspešnosti manažéra. Banská Bystrica: Univerzita Mateja Bela. ISBN 978-8055706023.
  • MIKULÁŠTÍK, Milan. Komunikační dovednosti v praxi. 2., dopl. a přeprac. vyd. Praha: Grada Publishing, a.s., 2010, 325 pp. ISBN 978-80-247-2339-6. info
  • DEVITO, Joseph A. Základy mezilidské komunikace. 6. vyd. Praha: Grada, 2008, 512 pp. ISBN 978-80-247-2018-0. info
  • VYBÍRAL, Zdeněk. Psychologie komunikace. 1. vydání. Praha: Portál, 2005, 319 pp. ISBN 80-7178-998-4. info
    recommended literature
  • LAHNEROVÁ, D., 2012. Asertivita pro manažery: Jak využít pozitiva asertivní komunikace k dosažení svých cílů. 2. vyd. Praha: Grada. ISBN 80-247-4406-6.
  • TAKÁČOVÁ, Ľ., 2015. Koučing bez kouča na každý deň. Bratislava: Life Up. ISBN 8588005891035.
  • SZARKOVÁ, M., 2018. Komunikácia v manažmente. Alphen aan den Rijn: Wolters Kluwer. ISBN 9788075981844.
  • SEEMANN, P., 2021. Komunikačné techniky. Žilina: EDIS – vydavatelství Žilinskej univerzity. ISBN 9788055417936
  • FIEDLER, K. T., 2007. Social Communication. Abingdon: Taylor & Francis. ISBN 978-1-84169-428-3.
  • STELLNER, František. Komunikační dovednosti : studijní skripta. 1. vyd. České Budějovice: Vysoká škola technická a ekonomická v Českých Budějovicích, 2014, 159 pp. ISBN 978-80-7468-066-3. info
  • ČERNÝ, Vojtěch. Řeč těla : [neverbální komunikace pro obchodníky i pro běžný život]. 2. vydání. Brno: Edika, 2012, 296 pp. ISBN 978-80-266-0124-1. info
  • ARMSTRONG, Michael. Jak se stát ještě lepším manažerem : kompletní soupis osvědčených technik a nezbytných dovedností. 6. vydání. Praha: Ekopress, 2006, 308 pp. ISBN 80-86929-00-0. info
Forms of Teaching
Seminar
Tutorial
Teaching Methods
Frontal Teaching
Group Teaching - Cooperation
Project Teaching
Brainstorming
Critical Thinking
Individual Work– Individual or Individualized Activity
Teaching Supported by Multimedia Technologies
Student Workload
ActivitiesNumber of Hours of Study Workload
Daily StudyCombined Study
Activity at seminars (partial tasks)22
Preparation for Seminars, Exercises, Tutorial1230
Preparation for the Final Test1010
Attendance on Seminars/Exercises/Tutorial/Excursion268
Final test22
Total:5252
Assessment Methods and Assesment Rate
Activity at seminars (partial tasks) 30 %
online final test in IS 70 %
Exam conditions
Mid-term grading:

activity at seminars (partial tasks) – 30 points (30 %)

Final grading:

final test – 70 points (70 %)

Successful graduates of the course have to get totally at least 70 points under following conditions: Mid-term grading: maximum 30% (0-30 points). Final grading: maximum 70% (0-70 points).

Language of instruction
Czech
Further comments (probably available only in Czech)
The course is taught annually.
Teacher's information
In order to successfully complete the course, it is necessary to achieve a total of at least 70% of the interim and final evaluation under the conditions set out below. In the continuous evaluation, 30 points can be obtained, ie 30%. In the final evaluation, a total of 70 points can be obtained, ie 70%. Overall classification of the course, ie points for the final evaluation (70 - 0) + points from the continuous evaluation (30 - 0): Z 100 - 70, NX 69 - 30 (with the possibility to repeat the test), N 29 - 0 (not included).

A student of the full-time form of study is obliged to meet the mandatory 70% attendance at contact classes, ie everything except lectures. If the participation is not fulfilled, the student will be automatically classified "F" or "N".

Students with an individual study plan will only be assessed through a 100-point final test in the exam period. However, students are required to contact the instructor immediately upon approval of the Individual Study Plan (ISP); if the student fails to do so, the student's ISP will be disregarded. If they have any questions, they can contact the course supervisor via email klementova@mail.vstecb.cz.

A complete summary of the course assessment requirements and deadlines is provided in the course materials: https://is.vstecb.cz/auth/el/vste/leto2022/RLZ_KDO/um/

The course is also listed under the following terms summer 2021, summer 2022, summer 2024.
  • Enrolment Statistics (SUMMER 2023, recent)
  • Permalink: https://is.vstecb.cz/course/vste/summer2023/RLZ_KDO