SA_AMP Corporate Administration

Institute of Technology and Business in České Budějovice
summer 2021
Extent and Intensity
0/2/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Ing. Lukáš Polanecký (seminar tutor)
Guaranteed by
doc. PhDr. Ing. Jan Urban, CSc.
Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Supplier department: Department of Human Resource Management – Faculty of Corporate Strategy – Rector – Institute of Technology and Business in České Budějovice
Timetable of Seminar Groups
SA_AMP/S01: each even Wednesday 13:05–14:35 N217, L. Polanecký
Prerequisites
OBOR ( CAP )
Are not required.
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives supported by learning outcomes
Learning outcomes of the course is to teach students to realize administrative activities in the company.Students will acquire knowledge in the field of business and administration and will be ready for the business profession.They will be able to clarify the practical and business knowledge of business processes.They will learn to understand the theories, concepts and methods commonly used in business and administration.
Learning outcomes
The graduate of the subject proves knowledge of business and administrative process and understanding for concepts and methods used in administration. He deals witch practical problems from area circulation, preparation, archiving and shredding documents, inventorying administrative process as well. He finds, organizes and uses infromation neceséry for holding of conference and workshops. He knows and he can use basic rules for business calling. He understands basic rules for direct debit, he can make an order, enquire, invoice and standing order. He knows rules for business correspondence and he knows how to write business and personal letter and he knows how to do an advertisement. The student gains extra professional knowledges and qualification in area of administrativ in the company on the base of practical knowledge and the studying itself.
Syllabus
  • 1. Administrative and office activities of the company
  • 2. Universal business administrative activities - document circulation, business correspondence.
  • 3. Copying, document preparation and other specialized office support activities - content and supply details, orders, invoices.
  • 4. Archiving and Shredding Documents.
  • 5. Activities of call centers, principles of business telephony.
  • 6. Corporate standards
  • 7. Conduct meetings, minutes of meetings.
  • 8. Organization of conferences and economic exhibitions, workshops.
  • 9. Support activities for business - Payments documents
  • 10. Collection activities, customer solvency verification
  • 11. Packaging activities, advertising.
  • 12. Other business support activities - inventory.
  • 13. Audit of administrative processes, streamlining administration.
Literature
    required literature
  • MARTINOVIČOVÁ, Dana, Miloš KONEČNÝ a Jan VAVŘINA. Úvod do podnikové ekonomiky. 1. vyd. Praha: Grada, 2014, 208 s. Expert (Grada). ISBN 978-80-247-5316-4
  • PRINC, M., 2013. Jak uspět při obchodním telefonování: získejte jistotu, domluvte si více schůzek a uzavřete více obchodů. Praha: Grada. ISBN 978-80-247-5043-9.
    recommended literature
  • HARGIE, Owen. The handbook of communication skills. 2nd ed. New York: Routlege, 1997, xiii, 502 p. ISBN 0415123267
  • FLEISCHMANOVÁ, E., KULDOVÁ, O. a R. ŠEDÝ. Obchodní korespondence. Praha: Fortuna, 2. upravené vydání, s. 8 – 11, 2010. ISBN 978-80-7168-919-5.
  • VOCHOZKA, Marek a Petr MULAČ. Podniková ekonomika. 1. vyd. Praha: Grada, 2012, 570 s. Finanční řízení.ISBN 978-80-247-4372-1.
  • MIKULÁŠTÍK, M., 2010. Komunikační dovednosti v praxi. Praha: Grada Publishing, a.s., 2. upravené vydání, s. 243 -257, 2010. ISBN 978-80-247-2339-6.
  • FAIRCLOTH, Jeremy. Enterprise Applications Administration: The Definitive Guide to implementation and operations. Steve Elliot, 2014. ISBN 978-0-12-407773-7.
Forms of Teaching
Seminar
Teaching Methods
Frontal Teaching
Group Teaching - Cooperation
Individual Work– Individual or Individualized Activity
Teaching Supported by Multimedia Technologies
Student Workload
ActivitiesNumber of Hours of Study Workload
Daily StudyCombined Study
Preparation for the Mid-term Test6 
Preparation for Seminars, Exercises, Tutorial1020
Preparation for the Final Test1022
Attendance on Seminars/Exercises/Tutorial/Excursion2610
Total:5252
Assessment Methods and Assesment Rate
Test – mid-term 30 %
Test – final 70 %
Exam conditions
Grading of the course: First Test/Seminar Work/ … : maximum 30% (0-30 points) Final Test: maximum 70% (0-70 points) Successful graduates of the course have to get totally at least 70 points
Language of instruction
English
Teacher's information
Attendace in lessons is defined in a separate internal standard of ITB (Evidence of attendance of students at ITB). It is compulsory, except of the lectures, for full-time students to attend 70 % lesson of the subject in a semester.

The seminars will take place in real time according to the timetable. Attendance at seminars is monitored.

  • Enrolment Statistics (recent)
  • Permalink: https://is.vstecb.cz/course/vste/summer2021/SA_AMP